1 Psychology and human development1.10 Social psychology
1.10.4.6 Sociology of residential institutions
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Written by Resident Doctor Committee · Published
The total institution
Total institution is Goffman's term, from Asylums (1961), for an enclosed residential setting where a batch of people live their whole daily round in one place, under one authority and a fixed schedule.
Goffman based it on fieldwork in a psychiatric hospital and grouped the asylum with prisons, monasteries and barracks, all cut off from wider society.
His central claim is that the institution actively reshapes the resident's identity and behaviour through its routines, producing the conduct and self-image of the long-stay patient rather than containing an unchanged self.
Control separates it from a therapeutic community: in a total institution staff control daily life, whereas in a therapeutic community residents share that control.
Entry and mortification of the self
Mortification of the self is the process by which a total institution strips residents of their former identity on and after entry; mortification is the process, the total institution is the setting.
Its means include searching and listing belongings, taking away own clothing, cropping hair, a number for a name, impersonal address, a staff-set timetable and asking permission for small acts.
The betrayal funnel operates in the pre-patient phase: trusted relatives and professionals give a reassuring but unrealistic account of hospital, easing the person in, so that once admitted they feel deceived.
Looping treats objection as pathology, so anger at restriction becomes a reason for further restriction.
Secondary adjustments, such as trading, hoarding and working around the rules, form an institutional underlife through which residents keep a sense of agency.
Institutional neurosis and institutionalisation
Institutional neurosis was described in 1959 by Barton, a medical superintendent, as a syndrome of apathy, submissiveness and loss of individuality caused by prolonged residence in an impoverished mental hospital.
Other features are poor self-care, loss of practical skills, a stooped posture with mannerisms, and no sense of a personal future.
Wing and Brown (1970) measured institutionalism in schizophrenia across three hospitals but did not coin the term; negative features improved when ward conditions improved.
Institutionalisation is the lasting deskilling after years of hospital life in which others make every decision: domestic and social skills fade, initiative is lost and the person depends on staff direction.
Labelling
Labelling theory (Becker and Scheff) holds that a public label becomes a master status, and restricted opportunities then produce secondary deviance.
Residual rule-breaking is Scheff's term for acts such as talking to oneself or staring, which breach unwritten norms with no specific name, so society groups them together as mental illness.
Overgeneralisation is a cognitive distortion, sometimes called a lumping tendency and common in inexperienced staff, in which a sweeping rule about a whole diagnostic group is drawn from a single encounter.
Depersonalisation treats people as diagnoses or bed numbers, encouraging a passivity that is then mistaken for incapacity.
Reform and the therapeutic community
Moral treatment is the name for William Tuke's Quaker reform of asylum care at the York Retreat (1796), in the late eighteenth century.
Main, Jones and Rapoport later developed the therapeutic community, built on shared responsibility, democratisation, permissiveness within limits and reality confrontation through honest peer feedback.
Deinstitutionalisation
Leaving hospital restores autonomy, social roles and reversible disability when housing, activity, clinical continuity and social support are in place.
Without them, people face isolation, reinstitutionalisation in hostels and care homes, or transinstitutionalisation into homelessness and the criminal justice system.
Prisonisation is Clemmer's term for adopting inmate culture and losing the capacity for autonomy outside.